Skip to main content
close
Font size options
Increase or decrease the font size for this website by clicking on the 'A's.
Contrast options
Choose a color combination to give the most comfortable contrast.

Trailblazers in Conversation: Customer Service in a Post-Pandemic World with David Brownlee

2023-04-06 18:00:00 2023-04-06 19:00:00 America/Los_Angeles Trailblazers in Conversation: Customer Service in a Post-Pandemic World with David Brownlee Join a conversation on how the customer service industry has been impacted by the pandemic and how it is currently adjusting to a post-pandemic world. Virtual Program -

Thursday, April 06
6:00pm - 7:00pm

Add to Calendar 2023-04-06 18:00:00 2023-04-06 19:00:00 America/Los_Angeles Trailblazers in Conversation: Customer Service in a Post-Pandemic World with David Brownlee Join a conversation on how the customer service industry has been impacted by the pandemic and how it is currently adjusting to a post-pandemic world. Virtual Program -

Join a conversation on how the customer service industry has been impacted by the pandemic and how it is currently adjusting to a post-pandemic world.

On April 6 at 6pm, customer service expert and author, David Brownlee, will discuss how the customer service industry has been impacted by the pandemic and how it is currently adjusting to a post-pandemic world. David is the founder and CEO of The Brownlee Group Consulting Firm and the best-selling author of Rockstar Service, Rockstar Profits and Customer Service Success: The 6 Keys To Deliver A World-Class Experience. He has trained more than 2 million businesses and individuals from around the world through his online training, live events, and coaching programs.

Virtual Program


Hours
Mon, Apr 22 7:00AM to 6:00PM
Tue, Apr 23 7:00AM to 6:00PM
Wed, Apr 24 7:00AM to 6:00PM
Thu, Apr 25 7:00AM to 6:00PM
Fri, Apr 26 7:00AM to 6:00PM
Sat, Apr 27 7:00AM to 6:00PM
Sun, Apr 28 7:00AM to 6:00PM

About the branch

This is a virtual location. No events are held at this address.

Upcoming events

Sat, Apr 27, 11:00am - 12:00pm
Join native plant experts from California Botanic Garden to learn about Southern California's incredible biodiversity and the State Parks that preserve and display our state's unique plant life. Then check out a State Parks Pass and explore a park.
Register

Sat, Apr 27, 1:00pm - 2:00pm
Los expertos en plantas nativas del Jardín Botánico de California hablarán sobre la increíble biodiversidad del sur de California y los parques estatales que preservan y muestran la vida vegetal única de nuestro estado.
Register

Wed, May 01, 12:00pm - 1:00pm
Join us as we chat with New York Times-bestselling author Douglas Brunt about his fascinating non-fiction debut, The Mysterious Case of Rudolf Diesel: Genius, Power, and Deception on the Eve of World War I. For adults.
Register

Thu, May 02, 6:00pm - 7:00pm
Join Library Director Skye Patrick and Asian American Country Singer, Travis Yee for a thoughtful conversation about Asian American identity and representation in mainstream media and music.
Register

Sat, May 04, 11:00am - 11:30am
Are you a new parent? Please join us at a special virtual program designed just for you! Learn all about the great programs and services LA County Library offers for parents, caregivers, and children. For adults.
Register

Tue, May 07, 11:00am - 12:15pm
Your resume is the key to unlocking job interviews. Join career coach Stephanie Nuesi as she reveals how to supercharge this vital document so you can land your dream job. For adults.
Register

Wed, May 08, 4:00pm - 5:00pm
The California Homemade Food Act allows certain foods to be made in private homes and sold to the public. Interested in running a home-based food business? Join the Dept. of Economic Opportunity to learn about permits, costs, and resources.
Register

Wed, May 08, 4:00pm - 5:00pm
Nothing brings a family together like a murder next door! Join us as we chat with Nina Simon about her lighthearted whodunnit, Mother-Daughter Murder Night, featuring a grandmother-mother-daughter trio of amateur sleuths. For adults
Register

Thu, May 09, 4:00pm - 5:00pm
¿Está interesado en administrar un negocio de alimentos en casa? Únase al Departamento de Oportunidades Económicas para aprender sobre permisos, costos, recursos y más.
Register

Mon, May 13, 4:00pm - 5:00pm
Los estafadores están usando el teléfono, texto y correo electrónico para obtener acceso a su información privada. El Departamento de Protección Financiera e Innovación compartirá consejos para ayudar a proteger su información personal y financiera.
Register

Wed, May 15, 6:30pm - 7:30pm
Born in the Manzanar Relocation Center, raised in South LA, East LA, and OC, author Art Nomura currently lives in Culver City. His latest book, Mizuko: True Spirit, is an epic American-immigrant tale of hardship, assimilation, and triumph.
Register

Tue, May 21, 4:00pm - 5:00pm
Join us for a conversation with Rebecca F. Kuang as she chats with us about her New York Times- bestselling novel, Yellowface, which grapples with questions of diversity, racism, and cultural appropriation as well social media alienation.
Register

Wed, May 22, 6:00pm - 6:30pm
Are you a new parent? Please join us at a special virtual program designed just for you! Learn all about the great programs and services LA County Library offers for parents, caregivers, and children. For adults.
Register